YKBM Global Artisan Community

Privacy Policy

Effective Date

[INSERT DATE]

Overview

YKBM respects user privacy and is committed to responsible data handling. This Privacy Policy explains how YKBM collects, uses, shares, stores, and protects information across YKBM, EMBER, ECHOES, and related services.

Information We Collect

YKBM may collect:

Account Information: Name, email, phone, credentials, profile photo, account role, and public profile data.

Marketplace Information: Listings, cart activity, purchase history, order details, shipping addresses, dispute records, reviews, saved products, and followed artisans.

Payment Information: Processed by third-party providers. YKBM receives limited metadata (payment status, transaction ID, billing address, fraud signals) and does not store full credit card numbers.

Artisan Information: Business verification, studio details, craft category, product process, sourcing info, AI-disclosures, tax/payout details, and portfolio links.

Community Information: Posts, comments, likes, messages, reports, and group/learning participation.

Device and Usage Info: IP address, browser type, device type, OS, referring URLs, clickstream data, search queries, approximate location, and cookies.

Communications: Support messages, messaging logs, survey responses, and feedback.

How We Use Information

We use information to operate the platform, process orders, facilitate payments, support communication, prevent fraud, enforce policies, review artisan applications, send transactional or marketing messages, improve our services, and comply with law.

Legal Bases (Where Applicable)

Processing is based on contract necessity, user consent, legitimate business interests, safety/security, and legal compliance.

How We Share Information

We share data with payment processors, shipping carriers, hosting providers, analytics tools, fraud prevention systems, customer support vendors, legal advisors, or law enforcement where legally required. We do not sell personal information.

Public Information

Profile names, artisan storefronts, listings, product photos, reviews, and community contributions are public. Users should not post sensitive data.

Cookies and Tracking

We use cookies and local storage for login sessions, guest carts, security, analytics, and personalization. You can control cookies through browser settings.

Guest Cart Data

We allow guests to maintain a temporary cart using local storage. If you log in, this cart may be merged into your account's cart.

Data Retention

We retain data for as long as necessary to provide services, complete transactions, comply with tax and audit laws, resolve disputes, prevent fraud, and maintain records.

User Privacy Rights

Depending on location, you may have rights to access, correct, delete, port, or limit usage of your data, or withdraw consent. Contact [INSERT PRIVACY EMAIL]. We verify identity before processing.

Colorado Privacy Rights

Colorado residents have specific Colorado Privacy Act (CPA) rights (access, correction, deletion, portability, opt-out of profiling/targeted ads). We maintain verification and response processes for CPA requests.

Children's Privacy

YKBM is not intended for children under 13. If we learn we collected data from a child under 13, we will delete it.

Security

We use administrative, technical, and organizational safeguards. No system is absolutely secure.

International Transfers

Information may be processed in the United States or other jurisdictions where service providers operate.

Automated Decision-Making

We use automated tools for recommendations, fraud detection, and moderation. We do not rely solely on automation for major enforcement decisions without human review.

Contact

Privacy Contact: [INSERT EMAIL]